Gcash客服（工单提交）
<section class="article-info" style="box-sizing: border-box; max-width: 100%; color: rgb(33, 37, 41); font-family: Karla, Arial, sans-serif; font-size: 16px;"><div class="article-content" style="box-sizing: border-box; line-height: 1.6; margin-top: 20px; margin-bottom: 20px;"><div class="article-body" style="box-sizing: border-box;"><h4 id="h_01GEH7TYYEX93T4E3V66ZKBAQP" style="box-sizing: border-box; font-weight: 500; font-family: inherit; font-size: 1.5rem; margin-bottom: 0.5rem; line-height: 1.2; color: inherit;"><em style="box-sizing: border-box;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box; font-weight: bolder;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">注意</font></font></span><span style="box-sizing: border-box;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">：提交工单时，请始终使用您在 GCash 注册的电子邮件在应用程序内获取实时更新。</font><font style="box-sizing: border-box; vertical-align: inherit;">除了应用内更新之外，您还会在用于提出问题的电子邮件地址中获得更新。 </font></font></span></span></em></h4><h4 style="box-sizing: border-box; font-weight: 500; font-family: inherit; font-size: 1.5rem; margin-bottom: 0.5rem; line-height: 1.2; color: inherit;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><font style="box-sizing: border-box; vertical-align: inherit;"></font><a href="https://help.gcash.com/hc/en-us/articles/900006590163#h_01GEH7KNY8G8JDDHZKQBM0GKAJ" target="_self" rel="undefined" style="box-sizing: border-box; background-color: transparent; color: rgb(1, 90, 221); text-decoration-line: none;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">您可以使用GCash 应用程序</font></font></a><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">或</font><font style="box-sizing: border-box; vertical-align: inherit;">通过 Gigi通过</font></font><a href="https://help.gcash.com/hc/en-us/articles/900006590163#h_01GEH7MJA5ASKS5KMXV2BXM0QV" target="_self" style="box-sizing: border-box; background-color: transparent; color: rgb(1, 90, 221); text-decoration-line: none;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">GCash 帮助中心</font></font></a><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">跟进您的工单。</font></font></span></h4><p style="box-sizing: border-box; margin-bottom: 1rem;"> </p><h1 id="h_01GEH7KNY8G8JDDHZKQBM0GKAJ" style="box-sizing: border-box; font-size: 2.5rem; margin-bottom: 0.5rem; font-weight: 500; font-family: inherit; line-height: 1.2; color: inherit;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box; font-weight: bolder;">GCash 应用程序</span></span></h1><p style="box-sizing: border-box; margin-bottom: 1rem;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;">以下是您可以通过 GCash 应用程序跟进您的工单的方法：</span></p><p style="box-sizing: border-box; margin-bottom: 1rem;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box; font-weight: bolder;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">第 1 步：</font></font></span><span style="box-sizing: border-box;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;"> 在 GCash 应用程序上，点击</font></font></span><span style="box-sizing: border-box; font-weight: bolder;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">个人资料</font></font></span><span style="box-sizing: border-box;"></span></span></p><p style="box-sizing: border-box; margin-bottom: 1rem;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box; font-weight: bolder;"><em style="box-sizing: border-box;"><span style="box-sizing: border-box; font-weight: 400;"><img src="https://help.gcash.com/hc/article_attachments/11162448180761/1_Visual.png" alt="1_Visual.png" width="245" height="500" style="box-sizing: border-box; border: 0px none; vertical-align: middle; height: auto; max-width: 100%;"></span></em></span></span></p><p style="box-sizing: border-box; margin-bottom: 1rem;"> </p><p style="box-sizing: border-box; margin-bottom: 1rem;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box; font-weight: bolder;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">第 2 步：</font></font></span><span style="box-sizing: border-box;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;"> 点击</font></font></span><span style="box-sizing: border-box; font-weight: bolder;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">帮助</font></font></span></span></p><p style="box-sizing: border-box; margin-bottom: 1rem;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box; font-weight: bolder;"><em style="box-sizing: border-box;"><span style="box-sizing: border-box; font-weight: 400;"><img src="https://help.gcash.com/hc/article_attachments/11162432930713/2_Visual.png" alt="2_Visual.png" width="245" height="500" style="box-sizing: border-box; border: 0px none; vertical-align: middle; height: auto; max-width: 100%;"></span></em></span></span></p><p style="box-sizing: border-box; margin-bottom: 1rem;"> </p><p style="box-sizing: border-box; margin-bottom: 1rem;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box; font-weight: bolder;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">第 3 步：</font></font></span><span style="box-sizing: border-box;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;"> 在</font></font></span><em style="box-sizing: border-box;"><span style="box-sizing: border-box;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">您的工单中， </font></font></span></em><span style="box-sizing: border-box;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">点击您要跟进的问题的工单号</font></font></span></span></p><p style="box-sizing: border-box; margin-bottom: 1rem;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box;"><em style="box-sizing: border-box;"><img src="https://help.gcash.com/hc/article_attachments/11162433209625/3_Visual.png" alt="3_Visual.png" width="260" height="499" style="box-sizing: border-box; border: 0px none; vertical-align: middle; height: auto; max-width: 100%;"></em></span></span></p><p style="box-sizing: border-box; margin-bottom: 1rem;"> </p><p style="box-sizing: border-box; margin-bottom: 1rem;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box; font-weight: bolder;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">第 4 步：</font></font></span><span style="box-sizing: border-box;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">输入您的消息并点击</font></font></span><span style="box-sizing: border-box; font-weight: bolder;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">发送</font></font></span></span></p><p style="box-sizing: border-box; margin-bottom: 1rem;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box; font-weight: bolder;"><em style="box-sizing: border-box;"><span style="box-sizing: border-box; font-weight: 400;"><img src="https://help.gcash.com/hc/article_attachments/11162448434969/5_Visual.png" alt="5_Visual.png" width="247" height="501" style="box-sizing: border-box; border: 0px none; vertical-align: middle; height: auto; max-width: 100%;"></span></em></span></span></p><p style="box-sizing: border-box; margin-bottom: 1rem;"> </p><p style="box-sizing: border-box; margin-bottom: 1rem;"><a href="https://help.gcash.com/hc/en-us/articles/900006590163#h_01GEH7TYYEX93T4E3V66ZKBAQP" target="_self" style="box-sizing: border-box; background-color: transparent; color: rgb(1, 90, 221); text-decoration-line: none;">回到顶部</a></p><h1 id="h_01GEH7MJA5ASKS5KMXV2BXM0QV" style="box-sizing: border-box; font-size: 2.5rem; margin-bottom: 0.5rem; font-weight: 500; font-family: inherit; line-height: 1.2; color: inherit;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box; font-weight: bolder;">GCash 帮助中心</span></span></h1><p style="box-sizing: border-box; margin-bottom: 1rem;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box; font-weight: bolder;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">第 1 步：</font></font></span><span style="box-sizing: border-box;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">访问</font></font></span><a href="https://help.gcash.com/hc/en-us" target="_blank" rel="noopener" style="box-sizing: border-box; background-color: transparent; color: rgb(1, 90, 221); text-decoration-line: none;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">GCash 帮助中心</font></font></a></span></p><p style="box-sizing: border-box; margin-bottom: 1rem;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box; font-weight: bolder;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">第 2 步：</font></font></span><span style="box-sizing: border-box;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">点击</font></font></span><span style="box-sizing: border-box; font-weight: bolder;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">与 Gigi 聊天</font></font></span></span></p><p style="box-sizing: border-box; margin-bottom: 1rem;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box; font-weight: bolder;"><img src="https://help.gcash.com/hc/article_attachments/11162492529689/Screen_Shot_2022-10-04_at_6.13.40_PM.png" alt="Screen_Shot_2022-10-04_at_6.13.40_PM.png" style="box-sizing: border-box; border: 0px none; vertical-align: middle; height: auto; max-width: 100%;"></span></span></p><p style="box-sizing: border-box; margin-bottom: 1rem;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box; font-weight: bolder;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">第 3 步：</font></font></span><span style="box-sizing: border-box;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">回答 Gigi 的所有验证问题</font></font></span></span></p><p style="box-sizing: border-box; margin-bottom: 1rem;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box; font-weight: bolder;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">第 4 步：</font></font></span><span style="box-sizing: border-box;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">点击</font></font></span><span style="box-sizing: border-box; font-weight: bolder;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">我要查看我的工单状态</font></font></span></span></p><p style="box-sizing: border-box;"><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box; font-weight: bolder;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">第五步：</font></font></span><span style="box-sizing: border-box;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;">输入你的工单号</font></font></span></span></p><div><span class="wysiwyg-font-size-large" style="box-sizing: border-box; font-size: large;"><span style="box-sizing: border-box;"><font style="box-sizing: border-box; vertical-align: inherit;"><font style="box-sizing: border-box; vertical-align: inherit;"><br></font></font></span></span></div></div><div class="article-attachments" style="box-sizing: border-box;"><ul class="attachments" style="box-sizing: border-box; list-style: none; margin-bottom: 1rem;"></ul></div></div></section><footer style="box-sizing: border-box; color: rgb(33, 37, 41); font-family: Karla, Arial, sans-serif; font-size: 16px;"></footer><p></p> 速维电信（SUNIWAY）是专注全球优质互联网资源及网络服务集成商，在菲律宾马尼拉，中国香港设有分支机构，旨在通过全球一体化的业务交付能力、智能高防安全平台、本地化运维服务助力客户业务畅联全球。
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